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Returns & Exchanges
At tyme, we want you to love your beauty routine. If you are not completely satisfied with your purchase, you can return your items within 30 days for a full refund or exchange.
1
Initiate Your Return
Visit our online returns portal and enter your order number and email address to start the process.
2
Pack Your Items
Securely place the unused or lightly used products in their original packaging to ensure they are protected during transit.
3
Ship It Back
Print your prepaid shipping label provided by the portal and drop off the package at any authorized carrier location.
4
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing