Frequently Asked Questions
Everything you need to know about your tyme beauty experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for those who need their beauty essentials sooner.
Are tyme products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All tyme products are 100% cruelty-free and formulated without any animal-derived ingredients.
What is your return policy if a product doesn't suit my skin?
We want you to love your glow. If you are not satisfied, you can return your products within 30 days of purchase for a full refund or store credit, even if the product has been opened.
Do you ship internationally?
Currently, we ship to the United States, Canada, and the UK. We are working hard to bring tyme to more countries soon!
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.